Storm Door Window Sash & Screen Concerns

Are you having problems sliding your window sash up and down?
Do you want to install your screen at the top of your storm door?
Do you have water leaking to the inside of your door after a heavy rain?

Problem:  Operating sash won’t close/open all the way.
Solution: Measure the window opening if not square contact customer service @ 800.328.9448

Problem: Operating sash installed on the top.
Solution:: The sash in the self-storing storm door models is designed for screen installation in the lower half of the window opening.  See page 6 of the installation instructions.
Tip: For maximum energy efficiency, it is recommended that the screen be placed in the lower position.

Problem: Mitered corners allowing air/water in.
Solution: Use clear caulk to fill corners. If clear caulk was not used, touch up paint may be purchased by calling customer service @ 800.328.9448

Problem: Leaking water under operating sash draining to the interior.
Solution: A Sash Seal Kit (foam tape) to force rain to drain to the outside of the door. Contact customer service for Sash Seal Kit @ 800.328.9448

For our more information on Storm Door troubleshooting,
download our Storm Door  troubleshooting guide.